Dear Guest,

Namasthe Kerala Holidays (P) Ltd. makes every effort to provide you with the best of the services during your tour and make your tour more pleasant and friendly atmosphere. We will try for your complete satisfaction and endeavor to provide safe and secured journey without any misunderstanding between the Tour escort, company and you.

Coach / Sitting:
Our seat numbers are allotted on the booking priority basis. There is a strict no smoking and drinking in the buses. If you are carrying any high calue items in the bus, we advise you not leave them behind when you leave the coach. We will not be responsible or liable incase of loss/theft/damage of such items from the coach. Any damage caused by you to the coach during the travel shall be paid by you and the company will not be liable for the same.

We use air- conditioned or non air-conditioned 9/17/29/34/49 seater vehicles. Jeeps, Vans or Taxis depending upon the type of the tour itinerary and passengers strength.

Itinerary changes:
We may operate more than one coach per departure date for comfort and convenience of the passengers. Sometime we change direction, or slightly amend the itinerary. We will advise you of these amendments prior to the start of the tour or on the tour. In the event, that passenger / joining passenger misses out on any part of the sight seeing tour, or any such tour, due to delay on his part, he will not be entitled to claim refund for the same.